Terms of Business - March 2017

Goods offered subject to being unsold. In the event of non-availability of goods, we reserve the right to rescind the contract to supply. Clients should use our CCSI Online System wherever possible to Order or Check the Status of any E-Order or E-Quote. If your company has set instructions relating to 'Online Buying' being disallowed by your Procurement Dept., CCSI can provide a service of processing a Faxed or emailed PDF order. (Charges may apply of up to 2.5%) Entry of this order may take effect on the next business day or within 48 hrs of the original order being received. Any discounts confirmed may be altered where clients do now order via our online system. All clients are encouraged to back up their orders with a paper hard copy sent by Email (PDF), Mail or Courier. Check with CCSI before sending an order confirming for the correct CCSI postal location. Price quotes are valid for 21 days but prices can change due to our suppliers increasing wholesale prices or discounts rates being reset due to certain circumstances. Possession of a CCSI Price list (RRP or discount related does not form a legal price to purchase until an order is confirmed Online or via email.

Clients are encouraged to double check all Online E-Orders / E-Quotes prepared by CCSI or Zone Managers on a clients behalf, for accuracy & other shipping & invoicing details.

All goods remain the property of CCSI until paid for in full by Credit Card / Bank Wire Transfer or Cheque/ Check.

Prices & manufacturers specifications subject to change without notice. Minor specification variations do not entitle the purchaser to rescind the contract. Prices may change because of currency fluctuations. CCSI reserve the right to request payment in US Dollars ($) only for certain products. Payment in £'s Sterling & € Euros can only be may but special arrangement. CCSI reserves the right to charge a order 'handling fee' on all orders. This 'fee' will normally be a fixed $25, however for complex orders this charge may rise to $50 (maximum). These costs are to cover extra packing & documentation.

Claims for damage and products incorrectly shipped due to error, must be made within 48hrs of the courier confirmed delivery date. After this date, and in all circumstances after 7 days, repair and not replacement will be offered, unless in special circumstances. A re-stocking fee of up to 15% is charged on returns, which prove to be non-defective, over ordered in error by the Procurement Dept. or Buyer.

You must use the manufacturer or CCSI's on-site arrangements as provided or detailed for repairs. This may require products manufactured in the USA, UK, Taiwan or other countries being returned to the factory for repair. CCSI will outline any delays or costs prior to these items being sent for repair. CCSI do not supply a new replacement product automatically. However CCSI will try to supply a replacement wherever possible. Always obtain a RMA (Return Merchandize Authorization) confirmation via our web site.

All returns must be in as new, stock condition and be authorized by CCSI management. No 'opened' cartons of hardware or software will be accepted for credit unless authorized in advance. Faulty discs swapped by manufacturer as agreed. Use digital images to support any claims where possible.

You are responsible for ensuring safe delivery of the returned item which should be packed securely & insured with courier or freight company. CCSI are not responsible for any consequential loss or expenses, howsoever caused, including incidental returns costs.

If part of these terms is found to be unlawful, it shall not affect the validity of the remainder.

CCSI do not warrant the suitability of goods for a particular purpose, and you should check specifications and suitability with manufacturers before ordering.

No Goods are sold on a trial basis unless agreed with a CCSI Management.

Where CCSI Staff, Contract engineers or technicians install any automotive product supplied by CCSI, the client shall give permission to install the hardware or firm ware on their fleet or personal vehicles. CCSI are not responsible for any accidental or electrical malfunction or damaged caused by a part being installed on any vehicle.

If CCSI Staff, Contract engineers or technicians install software on clients PC's or Lap Top computers CCSI are not held responsible for any loss of data or damage to a client's hardware. Where possible CCSI suggest a clients I.T. staff are present to assist with software installation or down load hardware.

CCSI staff will pre-check all vehicles prior to installation of any supplied hardware advising of any vehicle equipment that is already malfunctioning such as lights, fans, wipers, warning lights etc.

UK business buyers & private individuals may pay UK sales tax / VAT inclusive price as detailed on your final sales invoice (VAT at appropriate rate, currently 17.5% in UK). Non UK, all EU & International clients are exempt from paying the UK Mainland VAT exclusive price. Sales Taxes should be paid locally on arrival in the country of destination via courier, freight agent, postal services office or Customs & Excise. International clients will not pay any UK or EU Taxes. However all buyers are reminded that payment of import taxes & duties applicable in the country of import. (Except Tax Free Zones). Note: EU clients must provide their VAT - VTA or Tax number with all orders. Private buyers will need to pay locals import & sales taxes when the goods are delivered. It is the Buyers responsibility to check what duties are charged and CCSI are not responsible for any errors relating to this matter.

Payment accepted by bank wire or swift transfer, cheque drawn on a UK£ Sterling account as agreed with CCSI. Credit terms 30-45 days max.) on approved accounts only (normally PLCs & Int'l companies with a proven credit history with CCSI). Credit Card payments can be made via our facility with SECPAY / Barclaycard / Barclays Bank. A 2.5% Service change may be added to all items purchased via Credit Card payment.

Business & Personal cheques over UK£1000, US$ 2000, Euro 1500 take up to 7 working days to clear. Express clearance available at a small charge. Payment may be made by USA check and can take up to 14 working days to clear within USA & Canada.

Errors and omissions accepted. A full copy of the terms and conditions can be supplied with every invoice, as requested.

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Established 1978 in the UK

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